Refund & Return Policy

Last updated: [Insert Date]

Thank you for shopping at Northinex.
We want you to be completely satisfied with your purchase.
If you are not happy with your order, we’re here to help.

Returns

• You have 14 days from the date you received your item to request a return.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Please include the receipt or proof of purchase with your return request.

Certain types of goods are exempt from being returned, such as:

• Downloadable software products

• Gift cards

• Perishable or digital items

Refunds

• Once we receive and inspect your returned item, we’ll notify you that we have received it.

• We’ll also inform you about the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.

2. Contact your credit card company — it may take some time before your refund is officially posted.

3. Contact your bank. There is often some processing time before a refund is posted.
   If you’ve done all of this and still haven’t received your refund, please contact us at [your email address].

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange it for the same item, contact us at [your email address] and send your item to [your return address].

Shipping Returns

To return your product, mail it to:
[Your Company Name]
[Your Return Address]

You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund and Return Policy, please contact us:
📧 [your email address]
🌐 [your website URL]